Using Addo Sign
This is a collection for the use of Addo Sign.
80 articles
How to Navigate the Overview Tab in Addo Sign
How to stay Updated on Your Signing Requests
Why can’t I see my transaction?
Transaction Status
Transaction Log
How to Resend Notification to a Signer
Recipient Cannot Find the Email
Reactivate transaction
Information is "starred out" from overview
Activity log in Overview
Finalization e-mails
Edit witness e-mail account
Edit Signer's E-mail Address
How to Download Transactions as a CSV-file
Copy a transaction
Change the recipient of a sent transaction
Change the expiration date of a transaction
Change authentication and signing method
How to Cancel a Transaction
How to edit the signing details of a transaction
Error Messages in the Transaction Log
Name and Address Protected Signer
How to locate a Transaction using a Reference number
Tracking and Managing Signatures in Addo Sign
I can no longer see credits in my overview
How to send your document for signing
Notifications
Authentication Methods
Authenticating signers
Signing methods
Choose signing method
Signer’s receipt
Copy of sent document
Receipt for signed document
Message to signers
Template: Deadline and reminder
Template: Invitation
Template: Receipt
Recipients of copy
Additional Signing Settings
How Does the Signing Process Work?
Why timestamps differ between the signed document and the activity log
SMS Delivery in Addo Sign
Changing User and Account Information
CPR validation
Language Settings
How to find Past Transactions
Addo Vault
What To Do If You Have Lost Access to your Addo Sign Account
“Your account has been deactivated” — What does it mean?
How documents are distributed
Send sensitive personal information securely
Why does a transaction show as 'Failed' despite successful signing, and how can it be resolved?
How do I enable and use Addo Vault for document storage and access in twoday?
Why are encrypted PDFs not accepted for signing, and how can I resolve this issue?