⚠️You’ll need administrator rights to make the changes described in this article.
What are security settings?
The security settings are an option for the administrator of an account to change the rules for passwords that apply to the account and all sub-accounts.
This setting has no effect on the signer or transactions, but is purely for internal login and security in Addo Sign.
How to access & edit Security settings
Click on Settings (the cogwhell icon) in the top right corner, just to the left of your name.
Click Security.
Click Save to save any changes.
Different Security settings
Password Requirements
There are two different options for password requirements, Standard or High. The chosen setting counts for the main account, all sub-accounts and all users.
Standard
Minimum 8 characters
Can't include same character three times in a row.
High
Minimum 8 characters
Can't include same character three times in a row
Password must be changed every 90 days
Password must include numbers, upper case and lower case letters
The latest 8 used passwords can't be reused.
Two-factor authentication (2FA)
2FA can be enabled or disabled for all users on the account. If the setting is toggled on or off, the change happens the next time a user attempt to sign in.
Reset 2FA for a user
As an Account Admin, you may occasionally need to help a user regain access to their account if their two-factor authentication (2FA) setup is lost, broken, or needs to be reconfigured.
Resetting 2FA allows the user to set up a new authentication method the next time they log in.
When to use this:
The user has lost access to their authentication device
Their 2FA setup is no longer working
They need to reconfigure their 2FA for security or operational reasons
What happens when you reset 2FA:
The user’s existing 2FA configuration is removed
The user will be prompted to set up 2FA again on their next login if 2FA is required for the account. Otherwise, the user can choose to set it up again voluntarily
Access is restored securely without compromising account protection
This ensures that users can quickly regain access while maintaining a high level of security across your organization.