Transaction Log in Overview
The Transaction Log is available as a tab within each individual transaction under the Overview section. It provides a chronological record of all actions, including when notifications were sent, viewed, signed, and if any errors occurred.
How to access the transaction log
Go to the Overview tab
Select the relevant transaction:
In the transaction details, click on Log:
The Transaction Log shows a detailed timeline of a recipient's actions, including:
When the transaction was created
If a notification has been sent to the recipient
If the recipient has identified themselves or opened documents/attachments
When documents or attachments were approved
Confirmation that all documents have been signed
(If enabled) When the documents were distributed to the recipient
Any errors that occurred, including explanations of the error(s)
This provides a full audit trail to help you monitor progress and troubleshoot issues.