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Transaction Log

The transaction Log can be accessed from the individual transaction view under the “Overview” tab.

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Transaction Log in Overview

The transaction Log is available as a tab within each individual transaction under the Overview section.

It provides a chronological record of all actions, including when notifications were sent, viewed, signed, or if any errors occurred.

How to access the transaction log

  • Go to Overview

  • Select the relevant transaction:

  • In the transaction details, click on Log:

The transaction Log shows a detailed timeline of recipient actions, including:

  • When the transaction was created

  • Whether the recipient received the email

  • If the recipient identified themselves or opened documents/attachments

  • When documents or attachments were approved

  • Confirmation that all documents have been signed

  • (If enabled) When the documents were distributed to the recipient

  • Any errors that occurred, including explanations

This provides a full audit trail to help you monitor progress and troubleshoot issues.

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