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Changing user and account information

Easily update your personal user or account information in Addo Sign. Only administrators can change account information.

Updated over a week ago

Changing User Information

To access the page where you can change your user details, follow these steps:

  1. Click your name in the top-right corner of the screen.

  2. Select My profile from the dropdown menu.

On the profile page, you can edit the following fields:

  • Name

  • Title

  • Phone number

Click Save to apply any changes.

Additional Information

Rights

Displays your assigned Role (e.g., Administrator). Roles determine your access and permissions in the platform.

Note: Only administrators can modify roles, user rights, or assign users to groups.

Email Newsfeed

Manage your email preferences by enabling or disabling these options:

  • Tips and tricks

  • Information on new releases

  • System status information

  • Marketing information

Simply toggle the sliders next to each option, and click Save when done.

Two-Factor Authentication (2FA)

We recommend setting up two-factor authentication to enhance your account's security. 2FA requires both your password and a verification code from an authentication app.

Click Setup Two-factor authentication to begin the setup process.

Password

To change your password:

  • Click Change password

  • Follow the prompts to set a new one

  • Once confirmed, your old password will no longer work

Access Tokens

To use access tokens, you must first enable Two-Factor Authentication on your account.

Sessions

This section displays all your current login sessions, including:

  • IP address

  • Login time

  • Expiry time

You can log out of any active session by clicking Log off next to the session entry.

Changing account information

Only users with administrator rights can edit account information. If you don't see the option, it's likely because your role does not include these permissions.

You can verify your role by navigating to My profile, as described above.

To update your account information:

  1. Click the Settings icon (cogwheel) in the top-right corner, next to your name.

  2. Select Account overview from the left-hand menu.

  3. Edit the relevant fields such as Company name, CVR/company registration number, or Address.

  4. Click Save to apply your changes.

For full guidance, please see our article; How to manage your Account overview.

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