You can resend notifications through the same channel at any time within the set expiration period of the signing.
You can easily resend notifications to the signer through the same channel at any time during the set expiration period of the signing. Likewise, when you update an email address in the platform, a notification will be automatically sent to the updated address.
To resend notifications, simply follow these steps:
1. Start from the homepage of the signing platform.
2. Click on the Overview tab, and select the transaction where you want to send a new notification:
3. After selecting the transaction, click on the link Send new notification to signer, as shown below.
4. In the popup window, simply click the green button labeled OK.
That's it! The notification will be resent to the signer through the same channel.
Alternatively, you can manually share the signing link with the signer. Copy the unique signing link from the signer’s details by clicking Copy link, and send it directly via e-mail or another means, noting the new signing method if applicable.
Note:
You can send reminders once per hour throughout the entire expiration period. However, please note that the system is not configured for completely automated notifications. While certain actions like updating an email address trigger automatic notifications, most other notifications require manual initiation as described above.