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This guide will show you how to clear your cookies and cache in all the major browsers, helping you to resolve any browser-related issues.

How to clear cookies and cache

This article describes a common issue where a transaction fails due to an incorrect email address for the signer, and how to correct it.

How to change a Signer's Email Address

How to translate the articles in the help center to your preferred language.

How to Translate Our Help Center

This article explains how to capture and download a HAR file from your browser. Addo support may request this file to investigate technical issues by reviewing network activity between your…

How to download a HAR file

How to solve issues caused by network or connection errors

Network and Connection Errors

Best Practices improve efficiency and help avoid common errors.

Best Practices

Verify if a document is correctly signed and sealed with Addo Sign using PDF Document Validator - fast, simple, and secure.

PDF Document Validator

How to ensure your document meets the correct PDF format for digital signing

PDF Format Compatibility

Large files over 15 MB are sent as download links, not attachments.

Sending Large Documents via Email

Trust Center

Terms and Conditions

Legal

Find answers and get help from Intercom Support and Community Experts

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