Why does the 'DEMO' watermark appear on signed documents, and how can it be removed?
When using the Twoday platform for document signing, you may encounter a "DEMO" watermark on signed documents. This article explains why the watermark appears, how to prevent it in future documents, and why it cannot be removed from already signed documents.
What is the "DEMO" watermark, and why does it appear?
The "DEMO" watermark is applied to documents signed from accounts that are in a demo or test state. Newly created Twoday accounts start in this demo mode, which includes limited functionality, such as sending documents only to your own user, and a small number of free credits for testing the service. While the cryptographic signature on these documents is valid and will pass validation in PDF readers, the "DEMO" watermark indicates that the document was signed from a test account.
How can I remove the "DEMO" watermark from future documents?
To ensure that future documents do not include the "DEMO" watermark, you need to activate your Twoday account. Activation can be achieved in one of the following ways:
Start a subscription: Subscribing to a paid plan will fully activate your account.
Purchase a credit package: Buying credits, even the smallest package, will activate your account.
Once your account is activated, all new documents sent for signature will no longer have the "DEMO" watermark.
Can the "DEMO" watermark be removed from already signed documents?
No, the "DEMO" watermark cannot be removed from documents that have already been signed. This is because signed documents are immutable to ensure the integrity of their content. If a document was signed while your account was in demo mode, the watermark will remain permanently. To obtain a clean document without the "DEMO" watermark, you will need to resend the agreement from an activated account.
Summary
The "DEMO" watermark appears on documents signed from demo/test accounts.
Activating your account by starting a subscription or purchasing credits will prevent the watermark on future documents.
The watermark cannot be removed from documents that have already been signed.
By activating your Twoday account, you can ensure that all future signed documents are free of the "DEMO" watermark.