Create and manage users on your account

The following guide shows you how to create and manage users on your account in Addo Sign.

Please note that only an administrator can add and manage users on the account.

As the administrator of your Addo account, you can choose between roles for your users belonging to the same account; Administrator, Group Administrator, Group Viewer or Standard User. You can read more about each user under Addo sign User Hierarchy

Managing and creating users in Addo sign
Create a new user
Edit a user on the account
Delete a user on the account
Move a user from one account to another

Create a new user

This guide will show you how to create a new user on the account and an email with link and password which will be sent to the new user. Please note that there can only be one user per email address.

1. Go to User Settings
2. Select Users from the menu on the left. From here you can see a list of the existing users on the account.
3. Tap Add new user
4. Here you have the option to enter the information belonging to the user. After you have filled in all the information, save it.

Edit a user on the account

An administrator can edit information for the other users. By tapping on a user under the user list in the Addo settings, it is possible to change the information. This may be necessary if a colleague gets a new phone number or wants Addo to be displayed in a different language.

Should a user on your account forget his password, the administrator role has the possibility to restore the password. In the process, the user will receive an email allowing the user to create a new password.

1. Select and click on the user you want to edit
2. Choose which information to edit. In the dropdown under "Role", you can choose which role best suits your user hierarchy
3. You have the option to "Disable", "Delete" or "Send a new password" to the user.
4. Save the information

Delete a user on the account

Deleting a user removes all information that was stored about the user in the system, but if you simply want the user to no longer be accessible, the user can also be deactivated.
If a user is deactivated, it can be reactivated whenever desired.

Move a user from one account to another

If you have several accounts, for example several sub-accounts, and it is necessary to move a user, this can only be done by changing or deactivating the email address for that user. It is therefore recommended that all pending transactions are closed before the user is moved.