1. Invoice Header
At the top of your invoice, you’ll find key information identifying the invoice and payment details:
Invoice number (Faktura nummer): A unique ID for your invoice.
Invoice date (Fakturadato): The date the invoice was issued.
Invoice amount (Fakturabeløb): The total amount including VAT (Danish “moms”).
Customer ID (Kunde-ID): Identifies your Addo Sign account.
Payment terms (Betalingsbetingelser): Usually “Due upon receipt,” meaning the invoice should be paid immediately.
Invoicing period (Faktureringsperiode): Shows the period the invoice covers (for example, from June 18 to June 18, 2025, for a one-time credit purchase).
AddoID: Your internal Addo Sign reference number.
Status (e.g. PAID / BETALT): Indicates whether the invoice has been paid or is still outstanding.
2. Billing Information
This section shows the details of the account the invoice was issued to:
Billed to (FAKTURERET TIL): The name of the company or account holder.
CVR number (CVR nummer): The Danish company registration number (if applicable).
Billing address (Faktureringsadresse): The address registered under your Addo Sign account.
3. Invoice Lines (Description of Items)
Each line represents an item or service included in your invoice:
Description (Beskrivelse): What was purchased — for example:
Payment Fee: The small processing fee for the transaction.
Starter Credit Prices: The prices of credits purchased.
Units (Enheder): The quantity of the item (e.g. 10 credits).
Unit price (Enhedspris): The price per unit before VAT.
VAT (MOMS %): The applicable Danish VAT rate (usually 25%).
Amount (*Currency) / (BELØB (DKK)): The total price per line including VAT.
(*Currency): Please note that DKK is used as an example; the currency could also be NOK, SEK, or EUR.
4. Total Amount
At the bottom of the line items, you’ll see a summary of your costs:
Total excl. VAT (Total ekskl. moms): The total before VAT.
VAT @ 25% (MOMS 25 %): The amount of VAT added.
Total (incl. VAT) / (Total inkl. moms): The full amount due.
Payments (Betalinger): If you have already paid, this section shows the amount deducted.
Outstanding amount (Forfaldent beløb): The balance remaining (shown as kr. 0,00 if fully paid).
5. Payment Details
At the bottom of the invoice, you’ll find the payment confirmation or instructions.
If already paid, you’ll see details such as:
kr. 228,26 (DKK) was paid on June 18, 2025 at 11:31 CEST with MasterCard.
If unpaid, this section includes payment instructions or bank transfer details.
6. Common Questions
How do I download my invoice?
Invoices can be downloaded from your Addo Sign account under Settings → Account Overview.
💡 Tip: For more information, please refer to the article on Purchase history.
What does “Payment Fee” mean?
This is a small processing charge applied per credit purchase.
Why does VAT appear separately?
VAT (25%) is required by Danish law and is shown clearly for accounting purposes.
Summary
Invoice details (date, number, amount, status)
Billing information (account and company details)
Purchased items (credits, payment fees, etc.)
Totals and VAT breakdown
Payment confirmation or instructions
Understanding these sections helps ensure your accounting is accurate and that all payments are correctly tracked.
If you still have questions regarding your invoice, please contact our support here.