The activity log appears as a tab in the individual transaction from the Overview.
The guide below shows how to find the activity log of a transaction from the Overview.
1. Press Overview
2. Select the current transaction
3. Select Activity log in the transaction details
Then you can see the exact time when the recipient has performed activities. This includes times for:
Creation of the transaction
Whether the recipient has received the email
Whether the recipient has identified themselves or opened attachments/documents
Documents or attachments are approved
Confirmation that all documents have been signed
If selected, when the documents are distributed to the recipient
If an error has occurred and why