Skip to main content

How to use Shared Email for signed documents

Learn how to configure a template to send signed documents to a shared email address.

Configure Shared Email for a specific template

After you have set up a shared email address, it can receive signed documents together with the default sender.

To use the shared email for specific templates (including older ones), follow these steps:

Update a template

  1. Go to Settings (⚙️) Templates.

  2. Click on the template you want to update:

You are now in the settings view for the selected template.

Enable Shared Email for signed documents

  1. Scroll down and click Sender distribution methods.

  2. Select Shared Email to send signed documents to the shared inbox:

  3. Optional: Check the box Email if you also want the sender to receive the signed documents:


  4. Scroll down and click Save to apply your changes.

The signed documents will now be sent to the shared email address when this template is used.

Did this answer your question?